Our standard
We target the W3C Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA across the marketing site and the platform. New features are reviewed against this bar before release; existing surfaces are audited at least annually.
What we’ve done
- Semantic HTML landmarks (main, nav, section, article) on every page.
- One unique
<h1>per page, with consistent heading hierarchy. - Visible focus indicators and keyboard support for all interactive elements.
- Color contrast that meets WCAG AA across body text and UI controls.
- Form fields with associated labels; errors announced to assistive technology.
- Reduced-motion respect: animations honor
prefers-reduced-motion. - Alt text on images; decorative SVG icons marked
aria-hidden.
Known limitations
- Some interactive product mocks on the marketing site are designed for demonstration and aren’t fully keyboard-navigable yet. We’re working through them.
- Third-party content (e.g. embedded videos) may not always meet our standard. We choose providers with accessibility commitments and prefer captioned video.
Assistive technology
We test with the latest two versions of NVDA, JAWS, VoiceOver (macOS / iOS), and TalkBack (Android), against current Chrome, Safari, and Firefox.
Feedback
If something is in your way, tell us. Email accessibility@vetch.vet with the page URL, what you were trying to do, the assistive technology you were using, and what happened. We’ll respond within five business days and aim to fix or work around the issue within 30 days, faster for blockers.
Conformance review
Our most recent third-party accessibility audit was completed in Q1 2026. The summary is available on request through our trust portal.